How To Use Feedback to Win The MarketPlace

How To Use Feedback to Win The MarketPlace

In today’s competitive marketplace companies are spending a lot of time, people and money trying to improve customer satisfaction. This is predicated on an age old understanding that it is cheaper to keep a customer than to acquire a new one. Customer feedback is the tool most widely used to gauge customer satisfaction.

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Fake Online Reviews: How To Win

Fake Online Reviews: How To Win

Imagine: you are sitting down and get a notification that your business has just been reviewed. You get excited! The business has been going well and you have poured your heart and soul into running it ethically and professionally. This review should be an affirmation of hard work and dedication. It will help with word-of-mouth and future business. You can see the dollars coming in!

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Strategic Planning: Knowing Where to Begin

Strategic Planning: Knowing Where to Begin

Knowing where to start can be one the most difficult parts of the strategic planning process for some of our clients. This article will provide some key definitions and guide you through a high level view of the Strategic Planning Process.

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2 Steps to Understanding Strategy

2 Steps to Understanding Strategy

We know that to be a successful organization, there needs to be a clear and sound strategy in place. In addition, successful execution of that strategy is equally important to win in the market place. Let’s define strategy by first defining what it is not but often confused with.

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